Refund policy

Return Policy

At Éna The Label, we want you to feel confident in your purchase.

Please note the following terms:

  • We do not offer refunds.

  • We offer store credit only on eligible returns.

  • Store credit can be used toward any future purchase and does not expire.

  • Return shipping costs are the responsibility of the customer. We do not provide prepaid return labels.

  • Items must be returned in original condition, unworn, unwashed, with all tags attached.

  • Returns must be requested within 7 days of delivery.

Non-Returnable Items

  • Sale items

  • Items purchased with discount codes

  • Items worn, damaged, altered, or without tags

To request a return for store credit, please contact us at: info@enathelabel.com or on instagram with your order number.